I made an order out on the dpd app on my phone to send a parcel to the royal mint i did...

GetHuman-geobb's customer service issue with DPD from December 2019

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The issue in GetHuman-geobb's own words
I made an order out on the dpd app on my phone to send a parcel to the royal mint i didnt realise it was a po box number & dpd do not deliver to box mhnumbers i have since sent the parcel via royal mail so i would like to cancel the order with dpd & have a refund as the parcel was not sent by them i have screen shots of the details & the receipt on my phone when I've tried live chat its just a recorded voice I've been in email contact with dpd customer services but havn't got anywhere i would dpd to cancel the order & have a refund i have already mentioned this.thank you mr g feary

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DPD

Customer service issue
Reported by GetHuman-geobb
Dec 5th, 2019 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 478 others
0 customers following this
Items needed
Name on the account
Billing address
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Tracking Number

Timeline

GetHuman-geobb started working on this issue
Dec 5th, 2019 2:26pm
GetHuman-geobb indicated the issue is not fixed yet.
Dec 5th, 2019 2:37pm
GetHuman-geobb indicated the issue is not fixed yet.
Dec 6th, 2019 6:56am
GetHuman-geobb indicated the issue is not fixed yet.
Dec 6th, 2019 6:57am
GetHuman-geobb indicated the issue is not fixed yet.
Dec 6th, 2019 6:12pm
GetHuman-geobb indicated the issue is not fixed yet.
Dec 6th, 2019 6:12pm
GetHuman-geobb indicated the issue is not fixed yet.
Dec 8th, 2019 6:21pm
GetHuman-geobb indicated the issue is not fixed yet.
Dec 8th, 2019 6:21pm