My parcel was collected yesterday morning at **.** from*** Albany Road - ME* *HW. The c...

GetHuman-seantayl's customer service issue with DPD from November 2018

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The issue in GetHuman-seantayl's own words
My parcel was collected yesterday morning at **.** from*** Albany Road - ME* *HW. The courier was about to leave and left a leaflet to rebook for another collection date. I opened the door and then he decided to take the parcel. I have not received a tracking number and despite calling customer services several times yesterday evening and again this morning, it seems that no one can trace my parcel. Therefore I am unable to retrieve my money from Paypal. I just need a tracking number to find the location of the parcel and if it has been delivered. It seems that all your operatives are unable to give me this! I was given a ref no to quote - ******** but this appears to be invalid when quoting it this morning. I was also given a collection no - ********. This to seems irrelevant. I would appreciate some answers to this dilemma as soon as possible.
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Customer service issue
Reported by GetHuman-seantayl
Nov 27th, 2018 - 9 mons ago
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GetHuman-seantayl started working on this issue
Nov 27th, 2018 10:23am