Afternoon.*Order ref: P*G*********Tracking number: ***************This morning, just be...

GetHuman-emmamend's customer service issue with DPD from November 2018

1 view
 | 
413 similar
 | 
0 following
Help with my DPD issue
First: share to improve GetHuman-emmamend's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-emmamend's next move: go to the DPD help center.
DPD doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-emmamend will want to follow the link below to head to their help center. We will check on GetHuman-emmamend later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-emmamend may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-emmamend's own words
Afternoon.*Order ref: P*G*********Tracking number: ***************This morning, just before **am, one of the DPD guys came to collect my parcel (* boxes). By the time my husband went to open the door (within a minute) the guy was already leaving in the van. He didn’t bother to knock again or even to call on the mobile provided*He left a card “Sorry we miss you” and he didn’t bother to fill in the details, it was all blank.*I’m really disappointed as my husband took the day off just to wait for the collection.*I have to say their customer service is too poor, same on the phone when you call them and they are unable to find your order. With same details, they found it the day earlier when I phoned.*Now, I have to change the collection day to Monday *th November. Hope everything goes fine.**Thank you.*Emma
GetHuman-emmamend did not yet indicate what DPD should do to make this right.
I have an issue with DPD too
How GetHuman-emmamend fixed the problem
We are waiting for GetHuman-emmamend to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DPD's attention and get better help faster. Tap below to get started.
Having DPD issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DPD email you?
This email address isn't valid
Follow this issue
See how GetHuman-emmamend fixes it.
This email address isn't valid

DPD

Customer service issue
Reported by GetHuman-emmamend
Nov 1st, 2018 - a mon ago
I have an issue with DPD too
Not resolved
Seen by 1 customer so far
Similar issue to 413 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-emmamend started working on this issue
Nov 1st 2:17pm