I sent a parcel to Australia on Tuesday I paid for * DAY delivery should have arrived t...

GetHuman1355596's customer service issue with DPD from October 2018

3 views
 | 
361 similar
 | 
0 following
Help with my DPD issue
First: share to improve GetHuman1355596's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1355596's next move: go to the DPD help center.
DPD doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1355596 will want to follow the link below to head to their help center. We will check on GetHuman1355596 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1355596 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1355596's own words
I sent a parcel to Australia on Tuesday I paid for * DAY delivery should have arrived today Friday **th Oct I have tried to track it but it is saying customs paperwork incomplete but as you do the paperwork my delivery has not been delivered.It also says delivery **rd Oct that is a week I paid for it to get there today so I would like to know where my parcel is when or if it is going to be delivered and how I claim for late delivery and contents if not delivered. Ref. P*G********
GetHuman1355596 did not yet indicate what DPD should do to make this right.
I have an issue with DPD too
How GetHuman1355596 fixed the problem
We are waiting for GetHuman1355596 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DPD's attention and get better help faster. Tap below to get started.
Having DPD issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DPD email you?
This email address isn't valid
Follow this issue
See how GetHuman1355596 fixes it.
This email address isn't valid

DPD

Customer service issue
Reported by GetHuman1355596
Oct 19th, 2018 - a mon ago
I have an issue with DPD too
Not resolved
Seen by 3 customers so far
Similar issue to 361 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1355596 started working on this issue
Oct 19th 1:33pm