Dpd tried to deliver my parcel and left card ********. I went on website and said deli...

GetHuman-tasha_po's customer service issue with DPD from October 2018

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The issue in GetHuman-tasha_po's own words
Dpd tried to deliver my parcel and left card ********. I went on website and said deliver to neighbour, they tried to redeliver the next day leaving card ******** for postcode gu** *jf. I got an email to say it was delivered to rowlands pharmacy in church crookham. Went this morning and it wasn’t there. Website now says it’s at Newbury depot so when will you deliver it to me or deliver to a place near me so I can pick up please? No way of phoning you to resolve and the website is really confusing and doesn’t deal with this type of scenario. I don’t want this sent back to the supplier as I’ve done nothing but follow DPDs instructions. *Thanks in advance
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DPD

Customer service issue
Reported by GetHuman-tasha_po
Oct 6th, 2018 - 2 mons ago
I have an issue with DPD too
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Seen by 7 customers so far
Similar issue to 318 others
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GetHuman-tasha_po started working on this issue
Oct 6th 8:18am
GetHuman-tasha_po indicated the issue is not fixed yet.
Oct 7th 12:09pm
GetHuman-tasha_po indicated the issue is not fixed yet.
Oct 7th 12:09pm