My parcel was due today between **:** and *:** and it did not arrive. I called up aroun...

GetHuman-amielily's customer service issue with DPD from September 2018

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The issue in GetHuman-amielily's own words
My parcel was due today between **:** and *:** and it did not arrive. I called up around * O’clock and a lady from customer service said th driver tried leaving it with my neighbour but they didn’t take it due to it being big. I was actually home all day today and had no knock on my door or my buzzer. I am in a block of flats on *th floor! She explained it had been signed for because the driver thought the neighbour would take it, she then said he will deliver within a hour after phoning him. I NEED MY PARCEL ASAP! I have a dentist appointment as I’m in pain and the parcel is my double buggie! Please I need it by **am tomorrow
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DPD

Customer service issue
Reported by GetHuman-amielily
Sep 25th, 2018 - 2 mons ago
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GetHuman-amielily started working on this issue
Sep 25th 5:06pm