GetHuman990738's customer service issue with DPD from August 2018

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The issue in GetHuman990738's own words
receive a parcel in Spain posted in UK with DPD ... Re parcel no. ************** *This parcel was posted in the UK with your company on ** July by our client. *Your tracking shows that it has been at the Parcel Delivery Centre in Spain since ** July (same day) and again is logged twice as being at the PDC in Spain on ** July. It is now ** August and we have not received the parcel. Please contact us urgently as the parcel contains important documents. kind regards Sarah Keyes, NYB Barcelona, Spain Tel *** *** *** ***
These are important documents and our client will lose a sale because of this
DPD need to call me immediately to resolve this issue and find this parcel
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DPD International delivery service
Customer service issue
Reported by GetHuman990738
Aug 14th, 2018 - a yr ago
I have an issue with DPD too
Not resolved
Seen by 4 customers so far
Similar issue to 187 others
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GetHuman990738 started working on this issue
Aug 14th, 2018 3:53pm