I received a flyer offering dish service and a $*** debit card. I called the number, wh...

GetHuman-paulibev's customer service issue with DISH from September 2020

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The issue in GetHuman-paulibev's own words
I received a flyer offering dish service and a $*** debit card. I called the number, which is *** *** ****. I went thru all-gave the rep my confidential data. He said my credit was good but then ran the program and said "there is a problem now it is saying you would have to pay all the costs for the equipment up front". He referred it to a supervisor, she said samel He said he would call me yesterday and try again, maybe it was their computer problem. He didn't call. I called again and went thru it with another rep and she said after running the same info that I could get Dish if I paid $l**. I said "forget it". I told my boyfriend about this last night. He is a criminal attorney. He said he thinks I was frauded and to call Dish tomorrow and see if that phone number is one of their authorized numbers, as anyone could make up a flyer and deceive you and i.d. theft you. SO I NEED to know if that number is an authorized DISH number, and why two reps came up with different info. I tried to phone call today and the rep hung up after hearing my story-disconnected me. So far the company appears SHADY as heck, and I am stunned. PLEASE REPLY ASAP. tHANK YOU.

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DISH

Customer service issue
Reported by GetHuman-paulibev
Sep 26th, 2020 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 1783 others
0 customers following this

Timeline

GetHuman-paulibev started working on this issue
Sep 26th, 2020 5:50pm

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