I have been try to get approval to have dish installed. I am using one of your third p...

GetHuman-jmgaines's customer service issue with DISH from September 2019

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The issue in GetHuman-jmgaines's own words
I have been try to get approval to have dish installed. I am using one of your third party installers. They called and informed me that I would have to pay an addional $**. one time hook-up fee because my credit report showed that I did not have any revolving accounts or a mortgage. I called customer service and requested a supervisor. Julian responded. He ran my credit again, and came up with same. answer. One, I have a mortgage, two, I have revolving accounts, but they are paid off at moment. and three, I have an **** FICO score thru Transunion, and *** thru Expedia. What kind of a system do you use for credit reporting, or is this just another method of charging positional customers more? This possibility agitated me, as I then think that maybe I do not want to do business with a company that uses these tactics. I would appreciate a response .

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DISH

Customer service issue
Reported by GetHuman-jmgaines
Sep 30th, 2019 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 3814 others
0 customers following this

Timeline

GetHuman-jmgaines started working on this issue
Sep 30th, 2019 10:06pm