We recently had problems with our other receiver, The * lights kept coming on the recor...

GetHuman2467541's customer service issue with DISH from March 2019

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The issue in GetHuman2467541's own words
We recently had problems with our other receiver, The * lights kept coming on the record light came on many times, and we never recorded many of the programs that It showed, but regardless of that Issue we still kept losing our signal, we asked for a different receiver The tech came to our house we explained that even though we might have accidentally hit the record button by mistake, there was still a signal Issue with the receiver, The signal locks In just fine but after a while the receiver says program stopped or something like that because channel not being watched, that's not true we always watch certain channels more than others, anyhow to make a long story short, Are you folks having a major signal outage today up until now, cause my wife said the satellite went off and has been off since early this morning, since I left to go to work, I unplugged the receiver, and then plugged back In, and It still goes to complete signal loss, we havn't lost our signal this long for quite some time, would appreciate any help you could give us regarding this matter,thank you the millicans,

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Customer service issue
Reported by GetHuman2467541
Mar 13th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2488 others
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GetHuman2467541 started working on this issue
Mar 13th, 2019 1:54am