This morning I had occasion to speak with a customer service rep. I was informed that...

GetHuman-filosofe's customer service issue with DISH from October 2018

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The issue in GetHuman-filosofe's own words
This morning I had occasion to speak with a customer service rep. I was informed that my account had been hacked by four people in Russia. DishTV attempted to block their access but was unable to do so unless I gave their third party contractor about $***-*** American Dollars. Rather than pay such a high amount I would rather just kill the account and do without TV for a while. Some questions I have: *. Am I under contract with DishTv? When does the contract expire? Can I buy the contract? How much would it cost? Are you able to help me with this cancellation?
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Customer service issue
Reported by GetHuman-filosofe
Oct 12th, 2018 - 2 mons ago
I have an issue with DISH too
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Seen by 3 customers so far
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GetHuman-filosofe started working on this issue
Oct 12th 11:28pm