This morning I had occasion to speak with a customer service rep. I was informed that...
GetHuman-filosofe's customer service issue with DISH from October 2018
Help with my DISH issue
First: share to improve GetHuman-filosofe's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-filosofe's next move: talk to a DISH rep without waiting on hold.
Always use the GetHuman Phone tocall DISH. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-filosofe may need:
Account Name, Account phone number, Email address on the account, and Billing address
The issue in GetHuman-filosofe's own words
This morning I had occasion to speak with a customer service rep. I was informed that my account had been hacked by four people in Russia. DishTV attempted to block their access but was unable to do so unless I gave their third party contractor about $***-*** American Dollars. Rather than pay such a high amount I would rather just kill the account and do without TV for a while. Some questions I have: *. Am I under contract with DishTv? When does the contract expire? Can I buy the contract? How much would it cost? Are you able to help me with this cancellation?
GetHuman-filosofe did not yet indicate what DISH should do to make this right.
I have an issue with DISH too
How GetHuman-filosofe fixed the problem
We are waiting for GetHuman-filosofe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.