I just need someone to call, PLEASE!

GetHuman760200's customer service issue with DISH from June 2018

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The issue and preferred resolution, in GetHuman760200's own words:
Watch TV. ... Need instructions on the remote we are using (**.*) on the back. the TV screen went black and came back with a ** in top right hand corner. Need help getting back to "normal".
We do not have directions for the new remote. Where do I find the menu?
Just call.
Too long to get any response evidently!
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My Dish TV service.
Customer service issue
Reported by GetHuman760200
Jun 7th, 2018 - 2 mons ago
I have an issue with DISH too
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Seen by 10 customers so far
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Items needed
Account Name
Account phone number
Email address on the account
Billing address
GetHuman760200 started working on this issue
Jun 7th 5:00pm