Hi, we are having the most insanely frustrating experience with your company! We have a...

GetHuman-meirkrin's customer service issue with DHL from October 2018

3 views | 299 similar | 0 following
Help with my DHL issue
First: share to improve GetHuman-meirkrin's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-meirkrin to get a DHL rep on the line!
Always use the GetHuman Phone to call DHL. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-meirkrin may need:
Full name, Phone number on order, Email on order, Order Number, and Home and billing address
The issue in GetHuman-meirkrin's own words
Hi, we are having the most insanely frustrating experience with your company! We have an important shipment arriving and we cannot get a clear answer from your team regarding WHERE the shipment is now, WHERE it is going, WHEN it will arrive and IF we can pick it up!**Everyone we talk to says something else! And when we put the tracking code in the tracker, it says that the shipment already went through customs but then your people tell us over the phone that it is still in the air!! This is insane and unacceptable.**Here is my tracking code: ************Please tell me with certainty WHERE my shipment currently is and WHERE it is F*&**& GOING.**We would like to pick it up at a location TODAY as close to Brooklyn as possible. According to the tracker this shipment is going to Springfield Gardens, NY. If IT IS going there, we are happy to pick it up from there. Please confirm WHERE it is going and WHEN we can pick it up.**Thank you!!!!

GetHuman-meirkrin did not yet indicate what DHL should do to make this right.

How GetHuman-meirkrin fixed the problem

We are waiting for GetHuman-meirkrin to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get DHL's attention and get better help faster. Tap below to get started.
Having DHL issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-meirkrin fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-meirkrin
Oct 12th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 299 others
0 customers following this


GetHuman-meirkrin started working on this issue
Oct 12th, 2018 6:04pm