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DHL Express Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for DHL Express.

What is the cost of shipping for oversized packages? The cost of shipping oversized packages with DHL Express varies based on package dimensions, weight, and destination. Since oversized... Read more

How long does it take for a shipment to be delivered? The delivery time for a shipment with DHL Express depends on several factors. Generally, for international shipments, DHL Express offers... Read more

What are the accepted payment methods? DHL Express accepts a range of payment methods for your convenience. We ensure a hassle-free payment process by offering various options.... Read more

Can I change the delivery address for my package? Yes, you can change the delivery address for your package with DHL Express. However, please note that any changes to the delivery address... Read more

Do you offer international shipping? Yes, we offer international shipping services. At DHL Express, we understand the importance of hassle-free and reliable shipping for... Read more

What items are prohibited from shipping? There are several items that are prohibited from shipping through DHL Express. These include goods that are considered dangerous or... Read more

Can I request a signature upon delivery? Yes, you can request a signature upon delivery with DHL Express. They offer a service called "Signature Required" where the recipient... Read more

There's more!

Click below to show 4 more questions, answers, and complete guides to common DHL Express customer support problems.

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Recent reasons customers contacted DHL Express:

January **th dhl came to my residence and i had the door wide open and i had a note on...

Package says attempted delivery but no delivery was attempted

very bad service gonna ruin your reputation unfortunately.

I ordered * bottles of Alpilean-** from their website. Before I left the site, I was of...

I was charged by Alpilean-** for * bottles of Apilean-** from their website. I had orde...

I ordered a dirtbike of Amazon and it did not show up at my house and it says it’s been...

We have a that was supposed to be delivered on Wednesday. We got a text saying that the...

It says my package is suppose to be delivered today but I recirculate no update about m...

Good morning. I have a problem with my package. They sent it to me from Germany and app...

The package has been delayed many times and has gone to LA...then to SF then to LA. I h...

My problem is trying to connect with someone in the human resources department at DHL h...

My issue is trying to get in touch with someone in human resources for the last * month...

DHL employee made fraudulent claims on Christmas eve causing great trauma to myself and...

still missing my delivery ***********

Why they hold my package for so *Shipping number **********

Help me with my issue

Does GetHuman work with DHL Express?

GetHuman does not work with DHL Express's customer support operations, directly or in any other way. GetHuman has no partnership or relation to DHL Express at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check DHL Express's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!