I signed signature release but have been home all day. Just got email saying dhl missed...

GetHuman741490's customer service issue with DHL Express from June 2018

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The issue and preferred resolution, in GetHuman741490's own words:
I signed signature release but have been home all day. Just got email saying dhl missed me. Dhl never came according to my porch camera
I trust that DHL Express will make this right and come up with a resolution that is fair.
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DHL Express

Customer service issue
Reported by GetHuman741490
Jun 2nd, 2018 - 2 mons ago
I have an issue with DHL Express too
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Seen by 2 customers so far
Similar issue to 467 others
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Items needed
Full name
Phone number on order
Email on order
Order Number
Home and billing address
Timeline
GetHuman741490 started working on this issue
Jun 2nd 4:28am