Find my package which said it was just delivered and there is nothing at my doorstep. V...

GetHuman613524's customer service issue with DHL Express from April 2018

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Help with my DHL Express issue
Before contacting them, items GetHuman613524 may need:
Full name, Phone number on order, Email on order, Order Number, and Home and billing address
GetHuman613524's next move: have a DHL Express rep call.
Always use the GetHuman Phone tocall DHL Express. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman613524's own words:
Find my package which said it was just delivered and there is nothing at my doorstep. Very mad it’s my wedding dress
I trust that DHL Express will make this right and come up with a resolution that is fair.
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DHL Express

Lovemyth wedding dress size *
Customer service issue
Reported by GetHuman613524
Apr 20th, 2018 - 3 mons ago
I have an issue with DHL Express too
Not resolved
Seen by 3 customers so far
Similar issue to 94 others
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Timeline
GetHuman613524 started working on this issue
Apr 20th 1:49am