Missed parcel delivery on ** Feb. Card left by driver saying delivery would be made Thu...

GetHuman2214484's customer service issue with DHL Express (UK) from February 2019

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The issue in GetHuman2214484's own words
Missed parcel delivery on ** Feb. Card left by driver saying delivery would be made Thursday **th. Waited in all day - no delivery. I rang and thought I had requested a pick up at local depot but this was never confirmed. I have rang both DLH CUSOMER HELP NUMBERS but only get automatic answering which did not answer my questions. The latest contact on line is that the parcel will be delivered today Friday ** Feb. Again I have waited in all day and still no delivery. This is so frustrating as I cannot find out where the parcel is or if it will be definitely delivered today. Can you sort this out for me please?*The only reference I have is from the card the driver left - ********Thank you*A Robinson
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DHL Express (UK)

Customer service issue
Reported by GetHuman2214484
Feb 15th, 2019 - 9 mons ago
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GetHuman2214484 started working on this issue
Feb 15th 4:04pm