Hi, got an email Wednesday saying my parcel would arrive Thursday and I would receive a...

GetHuman2212544's customer service issue with DHL Express (UK) from February 2019

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The issue in GetHuman2212544's own words
Hi, got an email Wednesday saying my parcel would arrive Thursday and I would receive a further email detailing when my parcel would arrive that day. I never received a second email so just to be sure I stayed in my flat* in the stairwell all day from *am till *pm yesterday without any sign of my parcel. I then check online one last time before bed and the tracker says delivery was attempted at **:** which it wasn’t as I was stood outside my flat at that point and saw nothing. Also I didn’t receive a calling card or anything, so I’m wondering what I have to do to get my parcel.
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DHL Express (UK)

Customer service issue
Reported by GetHuman2212544
Feb 15th, 2019 - 8 mons ago
I have an issue with DHL Express (UK) too
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GetHuman2212544 started working on this issue
Feb 15th 9:15am