Have been getting text messages and phone calls from * *** *** **** asking for customs...

GetHuman646146's customer service issue with DHL (Canada) from May 2018

1 view
 | 
383 similar
 | 
0 following
Help with my DHL (Canada) issue
First: share to improve GetHuman646146's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman646146's next move: call DHL (Canada).
The best way to get your problem resolved is to tap the button below to start calling DHL (Canada). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman646146 may need:
Full name, Phone number on order, Email on order, Order Number, and Home and billing address
The issue in GetHuman646146's own words
Have been getting text messages and phone calls from * *** *** **** asking for customs fees before delivery, The tracking info and number look legit on DHL form but the only way I was suspect was I did not order anything that originated in China and would never pay customs on anything without knowing what it was. I have blocked this number from my cell phone but did want to let you know that someone out there is trying to get customs money from people under the umbrella of DHL Just thought you should know as you would have a security department that deals with scammers and I don't as a sole proprietor .
GetHuman646146 did not yet indicate what DHL (Canada) should do to make this right.
I have an issue with DHL (Canada) too
How GetHuman646146 fixed the problem
We are waiting for GetHuman646146 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DHL (Canada)'s attention and get better help faster. Tap below to get started.
Having DHL (Canada) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman646146 fixes it.
This email address isn't valid

DHL (Canada)

Customer service issue
Reported by GetHuman646146
May 1st, 2018 - a yr ago
I have an issue with DHL (Canada) too
Not resolved
Seen by 1 customer so far
Similar issue to 383 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman646146 started working on this issue
May 1st, 2018 3:49pm