The money was taken from my account, but is not confirmed with DHgate
GetHuman-josebeau's customer service issue with DHGate.com from November 2020
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Help with my DHGate.com issue
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DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-josebeau will need to dig through the advice provided by DHGate.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-josebeau can let us know if they help or not.