The money was taken from my account, but is not confirmed with DHgate

GetHuman-josebeau's customer service issue with DHGate.com from November 2020

13 views | 4511 similar | 0 following
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DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-josebeau will need to dig through the advice provided by DHGate.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-josebeau can let us know if they help or not.
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Name on the account, Address on the account, Email on the account, and Order number
The issue in GetHuman-josebeau's own words
The problem: The money was taken from my account, but is not confirmed with DHgate

GetHuman-josebeau did not yet indicate what DHGate.com should do to make this right.

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DHGate.com

Customer service issue
Reported by GetHuman-josebeau
Nov 21st, 2020 - 6 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 4511 others
0 customers following this

Timeline

GetHuman-josebeau started working on this issue
Nov 21st, 2020 7:48pm