I ordered a guitar from DH gate the price was $***. I was then charged * separate addit...

GetHuman-johnlula's customer service issue with DHGate.com from November 2020

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The issue in GetHuman-johnlula's own words
I ordered a guitar from DH gate the price was $***. I was then charged * separate additional charges for $*** . Their vendor after I messaged him said I only paid for one guitar and he would be sending it. Now my DH gate account does not show that I have paid for a guitar awaiting delivery they have wiped it off of my account on their website yet they have charged me $***

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Customer service issue
Reported by GetHuman-johnlula
Nov 13th, 2020 - 6 months ago
Not resolved
Seen by 18 customers so far
Similar issue to 4612 others
0 customers following this


GetHuman-johnlula started working on this issue
Nov 13th, 2020 6:04pm

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