What to buy stuff from dh gate and it’s saying my payments at risk. I’ve contacted my b...

GetHuman5365400's Problem With an Order issue with DHGate.com from October 2020

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Help with my DHGate.com issue
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GetHuman5365400's next move: find and follow the right step-by-step guide.
DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5365400 will need to dig through the advice provided by DHGate.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5365400 can let us know if they help or not.
Before contacting them, items GetHuman5365400 may need:
Name on the account, Address on the account, Email on the account, and Order number
The issue in GetHuman5365400's own words
What to buy stuff from dh gate and it’s saying my payments at risk. I’ve contacted my bank and there’s no problem. I’ve also sent it proof of my bank card and haven’t heard anything back

GetHuman5365400 did not yet indicate what DHGate.com should do to make this right.

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DHGate.com

Problem With an Order issue
Reported by GetHuman5365400
Oct 14th, 2020 - 7 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 4469 others
0 customers following this

Timeline

GetHuman5365400 started working on this issue
Oct 14th, 2020 11:20am

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