To Whom It May Concern:*I placed an order for two pairs of leggings to seller Xiaobaigo...

GetHuman-janiceah's Missing Delivery issue with DHGate.com from April 2020

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The issue in GetHuman-janiceah's own words
To Whom It May Concern:*I placed an order for two pairs of leggings to seller Xiaobaigou January **, ****. My order number is **********. However, it has still not been delivered or even shipped to my knowledge. My payment of $**.** USD has been processed. I have tried multiple times to contact my seller, but she has not responded to any of my messages. I totally take into consideration of the pandemic. However, it is April **, **** today (over * months have passed), and I have not gotten one word from the seller about whether I will get a refund or if shipping is delayed. I want the items if the seller can still ship them, however if she or he cannot I want a refund as soon as possible. I have waited more than enough with no response.*I hope you can help me with this situation to the best of your ability. Thank you.

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DHGate.com

Missing Delivery issue
Reported by GetHuman-janiceah
Apr 11th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 4494 others
0 customers following this
Items needed
Name on the account
Address on the account
Email on the account
Order number

Timeline

GetHuman-janiceah started working on this issue
Apr 11th 7:16pm

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