I ordered a pair of shoes it only sent me a confirmation number

GetHuman-dawnpuc's Track an Order issue with DHGate.com from December 2019

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Name on the account, Address on the account, Email on the account, and Order number
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Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman-dawnpuc's own words
The problem: I ordered a pair of shoes it only sent me a confirmation number

GetHuman-dawnpuc did not yet indicate what DHGate.com should do to make this right.

How GetHuman-dawnpuc fixed the problem

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DHGate.com

Track an Order issue
Reported by GetHuman-dawnpuc
Dec 14th, 2019 - a year ago
Not resolved
Seen by 17 customers so far
Similar issue to 4689 others
0 customers following this

Timeline

GetHuman-dawnpuc started working on this issue
Dec 14th, 2019 5:55pm
GetHuman-dawnpuc confirmed the issue is fixed. Hooray!
Dec 15th, 2019 11:17pm
GetHuman-dawnpuc confirmed the issue is fixed. Hooray!
Dec 16th, 2019 1:33am
GetHuman-dawnpuc indicated the issue is not fixed yet.
Dec 18th, 2019 4:45pm
GetHuman-dawnpuc indicated the issue is not fixed yet.
Dec 18th, 2019 5:07pm
GetHuman-dawnpuc indicated the issue is not fixed yet.
Dec 18th, 2019 5:11pm
GetHuman-dawnpuc indicated the issue is not fixed yet.
Dec 18th, 2019 5:21pm
GetHuman-dawnpuc indicated the issue is not fixed yet.
Dec 18th, 2019 5:26pm
GetHuman-dawnpuc indicated the issue is not fixed yet.
Dec 20th, 2019 8:14pm