On August ** **** I ordered a pair of classic top quality * IV OG Toro Bravo Men's bask...

GetHuman-shundage's Track an Order issue with DHGate.com from September 2019

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Name on the account, Address on the account, Email on the account, and Order number
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Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman-shundage's own words
On August ** **** I ordered a pair of classic top quality * IV OG Toro Bravo Men's basketball shoes I paid for the price of the shoes plus an additional **.** for rush delivery * to * days they were for my husband's birthday which was Sept * on Sept * I was expecting my order but instead I received a text from someone stating that the DHL delivery service wouldn't deliver to a PO Box which they said was confirmed that they would when I placed my order but anyway I then gave the text message a physical address **** Calhoun Street Pine Bluff Ar ***** the person then responded that the address was received and that I would now receive my order within * business days I have now lost my **.** I paid for faster delivery I have not received my order the order number I have ********** is showing that my order status is still pending and the tracking number that was sent to me ********** is not tracking my package so my husband's birthday has passed and I still haven't received my order and all attempts to contact you guys or to get a real tracking number has failed

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DHGate.com

Track an Order issue
Reported by GetHuman-shundage
Sep 10th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 12434 others
0 customers following this

Timeline

GetHuman-shundage started working on this issue
Sep 10th, 2019 4:46pm
GetHuman-shundage indicated the issue is not fixed yet.
Sep 10th, 2019 8:56pm
GetHuman-shundage indicated the issue is not fixed yet.
Sep 10th, 2019 8:57pm
GetHuman-shundage indicated the issue is not fixed yet.
Sep 12th, 2019 12:50am

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