The order was for * Android tablets. The order was placed July **, ****. The last updat...

GetHuman-furbabie's Refund a Charge issue with DHGate.com from August 2019

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The issue in GetHuman-furbabie's own words
The order was for * Android tablets. The order was placed July **, ****. The last update was August *, **** and nothing since. I messaged the seller numerous times and almost all the messages went unread and unanswered. The tracking number I was given is fake-********. The seller is a scammer. I just read * recent reviews, all the same. Package never arrived, fake tracking number, can't get their money back. I couldn't even open a refund and dispute because it says I have no orders. I have screenshots of messages, when delivery stopped. They were supposed to be here by August **, and it is now the ** nd. Your customer service is ridiculously unhelpful and useless. I want my refund. You are so wrong for allowing this. I have sent emails to you and no response. If I don't get my refund, I will find a way to get it back. It's in your policy, I've read it twice. You guarantee. So prove it. I am so angry for being scammed like this from you people. You best get on it and give me my **** money.

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DHGate.com

Refund a Charge issue
Reported by GetHuman-furbabie
Aug 22nd, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 11891 others
0 customers following this

Timeline

GetHuman-furbabie started working on this issue
Aug 22nd, 2019 5:34am
GetHuman-furbabie indicated the issue is not fixed yet.
Aug 22nd, 2019 3:34pm
GetHuman-furbabie indicated the issue is not fixed yet.
Aug 22nd, 2019 3:36pm
GetHuman-furbabie indicated the issue is not fixed yet.
Aug 22nd, 2019 3:36pm
GetHuman-furbabie indicated the issue is not fixed yet.
Aug 22nd, 2019 3:36pm
GetHuman-furbabie indicated the issue is not fixed yet.
Aug 22nd, 2019 3:36pm
GetHuman-furbabie indicated the issue is not fixed yet.
Aug 22nd, 2019 3:36pm
GetHuman-furbabie indicated the issue is not fixed yet.
Aug 22nd, 2019 3:36pm
GetHuman-furbabie indicated the issue is not fixed yet.
Aug 22nd, 2019 3:36pm
GetHuman-furbabie indicated the issue is not fixed yet.
Aug 22nd, 2019 3:36pm
GetHuman-furbabie indicated the issue is not fixed yet.
Aug 22nd, 2019 3:37pm
GetHuman-furbabie indicated the issue is not fixed yet.
Aug 22nd, 2019 3:37pm
GetHuman-furbabie indicated the issue is not fixed yet.
Aug 22nd, 2019 3:37pm
GetHuman-furbabie indicated the issue is not fixed yet.
Aug 22nd, 2019 3:37pm
GetHuman-furbabie indicated the issue is not fixed yet.
Aug 22nd, 2019 3:37pm
GetHuman-furbabie indicated the issue is not fixed yet.
Aug 22nd, 2019 3:37pm
GetHuman-furbabie indicated the issue is not fixed yet.
Aug 22nd, 2019 3:37pm

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