I ordered a pair of shoes and got my confirmation email saying that my payment went thr...

GetHuman3218442's Track an Order issue with DHGate.com from July 2019

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Before contacting them, items GetHuman3218442 may need:
Name on the account, Address on the account, Email on the account, and Order number
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman3218442's own words
I ordered a pair of shoes and got my confirmation email saying that my payment went through the very next day I got another email stating that I need to I finished my payment to complete my order that's not right. On the email in the confirmation number that I received it also said that I should receive my shoes by the eight

GetHuman3218442 did not yet indicate what DHGate.com should do to make this right.

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DHGate.com

Track an Order issue
Reported by GetHuman3218442
Jul 9th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 10557 others
0 customers following this

Timeline

GetHuman3218442 started working on this issue
Jul 9th, 2019 1:43pm

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