I have not received my item. It was supposed be here on the *th of may. *********** is...

GetHuman2711905's Problem With an Order issue with DHGate.com from April 2019

11 views | 7320 similar | 0 following
Help with my DHGate.com issue
GetHuman2711905's next move: find and follow the right step-by-step guide.
DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2711905 will need to dig through the advice provided by DHGate.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2711905 can let us know if they help or not.
The issue in GetHuman2711905's own words
I was trying to ascertain when my item will arrive or get a refund. ... I have not received my item. It was supposed be here on the *th of may. *********** is the order number. I'd like the item tracked. I'd like to know when I can expect delivery
This is frustrating because I don't have access to a PC and I have to do all this online stuff with a phone.
I would like to know why I can't track my item. The location of my item. The date I can have my item. And a immediate refund if my item is not at my home within a week.
This is my *st and perhaps last time using this site.
I tried to speak to a non existent customer service by phone.
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DHGate.com

DHgate
Problem With an Order issue
Reported by GetHuman2711905
Apr 9th, 2019 - 2 years ago
Fixed
Seen by 11 customers so far
Similar issue to 7320 others
0 customers following this
Items needed
Name on the account
Address on the account
Email on the account
Order number

Timeline

GetHuman2711905 started working on this issue
Apr 9th, 2019 9:00pm
GetHuman2711905 indicated the issue is not fixed yet.
Apr 10th, 2019 2:51am
GetHuman2711905 indicated the issue is not fixed yet.
Apr 10th, 2019 2:57am
GetHuman2711905 indicated the issue is not fixed yet.
Apr 10th, 2019 2:58am
GetHuman2711905 indicated the issue is not fixed yet.
Apr 10th, 2019 2:59am
GetHuman2711905 indicated the issue is not fixed yet.
Apr 10th, 2019 2:59am
GetHuman2711905 indicated the issue is not fixed yet.
Apr 10th, 2019 3:02am

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