My order ***********, my name is Bertha Monroy my e-mail is B*****@***.com*The *tem i d...

GetHuman2598309's customer service issue with DHGate.com from March 2019

9 views
 | 
6547 similar
 | 
0 following
Help with my DHGate.com issue
How did GetHuman2598309 do it?
Waiting to hear how GetHuman2598309 fixed the problem to share with other customers.
The issue in GetHuman2598309's own words
My order ***********, my name is Bertha Monroy my e-mail is B*****@***.com*The *tem i did received doesn't fit me.*By mistake this item was sended to me twice so I did payed twice.*I need to return this items in order to recive my money back.*I did send you guys pictures of me, trying this dress . I did order size ** but is to smal , your sizes are very different that the sizes in United States. Please send me the correc address where I cand return this two items. *Thanks for your attention to this matter.
GetHuman2598309 did not yet indicate what DHGate.com should do to make this right.
I have an issue with DHGate.com too
How GetHuman2598309 fixed the problem
We are waiting for GetHuman2598309 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DHGate.com's attention and get better help faster. Tap below to get started.
Having DHGate.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2598309 fixes it.
This email address isn't valid

DHGate.com

Customer service issue
Reported by GetHuman2598309
Mar 26th, 2019 - a mon ago
I have an issue with DHGate.com too
Fixed
Seen by 9 customers so far
Similar issue to 6547 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman2598309 started working on this issue
Mar 26th 5:49pm
GetHuman2598309 indicated the issue is not fixed yet.
Mar 29th 7:27pm
GetHuman2598309 indicated the issue is not fixed yet.
Apr 6th 3:46pm
GetHuman2598309 indicated the issue is not fixed yet.
Apr 6th 3:49pm
GetHuman2598309 indicated the issue is not fixed yet.
Apr 6th 3:50pm
GetHuman2598309 indicated the issue is not fixed yet.
Apr 6th 3:51pm
GetHuman2598309 confirmed the issue is fixed. Hooray!
Apr 6th 3:52pm