Order Po*********** & Order Po ********** I requested refunds for these orders because...

GetHuman2471004's customer service issue with DHGate.com from March 2019

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The issue in GetHuman2471004's own words
Order Po*********** & Order Po ********** I requested refunds for these orders because I requested specific upgrades for these Items which the seller can't do. I have purchased many Items from your site . PLEASE refund me immediately. I don't want these products! I received a computer generated response denying my refund asking me to contact the Seller I ordered the Items last night,cancelled the PO********** immediately! I don't understand why your fine COMPANY is treating me this way?? PLEASE REFUND ME FOR THESE ITEMS and we can continue doing business.
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DHGate.com

Customer service issue
Reported by GetHuman2471004
Mar 13th, 2019 - 5 mons ago
I have an issue with DHGate.com too
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Seen by 2 customers so far
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Timeline
GetHuman2471004 started working on this issue
Mar 13th 2:36pm