Dear DHgate Assistance Customer Center*I enclose picture and video of the wristwatch NO...
GetHuman-stesio's customer service issue with DHGate.com from March 2019
Help with my DHGate.com issue
The issue in GetHuman-stesio's own words
Dear DHgate Assistance Customer Center*I enclose picture and video of the wristwatch NOT WORKING of which order n. ********* of ********* sold by your seller MVMTWATCHES* which still does not answered to my messages. *Just look at the yellow seconds hand to see that it does not move. *I want to be fully refunded and I’m willing to send back the watch but at the expense of your seller. *I await your welcome reply. *I send you more videos with other mail using this your mail address, in fact, I will flood you with videos that clearly show that the watch does not work and does not hold the charge. Sincerely. **Sergio Tesio**Mail: *****@***.com*Mail: S*****@***.com*Mobile*W.A: *** *** *******
GetHuman-stesio did not yet indicate what DHGate.com should do to make this right.
I have an issue with DHGate.com too
How GetHuman-stesio fixed the problem
Dear DHgate Customer Assistance Center,*this is the tenth time I try to send you a video where you can clearly see that the watch in order n. ********* of your (bad) seller doesn’t work because the yellow seconds hand is still stop while that of the PARNIS watch (which is next) moves and therefore this means that the automatic PARNIS watch works while the OMEGA Speedmaster Automatic replica of your seller doesn’t work. I am willing to send you back the watch but at the expense of your dishonest seller who doesn’t answer to my mail. I would like a full refund of $ **.**. Thank you. Yours sincerely.*Sergio Tesio
Please help with my DHGate.com issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common DHGate.com customer problems.
GetHuman-stesio confirmed the issue is fixed. Hooray!
Mar 5th, 2019 9:47pm
Paying Too Much for Cable?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.