my order with dhgate, via heathera is long overdue,(order no. ( yanwen UB*********YP) A...

GetHuman-glenaire's customer service issue with from February 2019

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my order with dhgate, via heathera is long overdue,(order no. ( yanwen UB*********YP) ANTI-GRAVUTY SCIENCE GEEK LEVITAOr DESK GIFT) NOT received. A letter enquiring about the delay, despite my payment already accepted, has resulted in a request for even more money, to which I have sternly objected to.. request completion of order 'quicksmart', or immediate refund to me is due...this order is well over the time promised to be sent to me. What exactly is the 'stauus' of my order, where is it now? I have recieved nothing yet....please advise clearly.
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Customer service issue
Reported by GetHuman-glenaire
Feb 7th, 2019 - 4 mons ago
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Feb 7th 1:07am