my order with dhgate, via heathera is long overdue,(order no. ( yanwen UB*********YP) A...

GetHuman-glenaire's customer service issue with DHGate.com from February 2019

1 view
 | 
5285 similar
 | 
0 following
Help with my DHGate.com issue
First: share to improve GetHuman-glenaire's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-glenaire's next move: go to the DHGate.com help center.
DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-glenaire will want to follow the link below to head to their help center. We will check on GetHuman-glenaire later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-glenaire may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-glenaire's own words
my order with dhgate, via heathera is long overdue,(order no. ( yanwen UB*********YP) ANTI-GRAVUTY SCIENCE GEEK LEVITAOr DESK GIFT) NOT received. A letter enquiring about the delay, despite my payment already accepted, has resulted in a request for even more money, to which I have sternly objected to.. request completion of order 'quicksmart', or immediate refund to me is due...this order is well over the time promised to be sent to me. What exactly is the 'stauus' of my order, where is it now? I have recieved nothing yet....please advise clearly.
GetHuman-glenaire did not yet indicate what DHGate.com should do to make this right.
I have an issue with DHGate.com too
How GetHuman-glenaire fixed the problem
We are waiting for GetHuman-glenaire to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DHGate.com's attention and get better help faster. Tap below to get started.
Having DHGate.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-glenaire fixes it.
This email address isn't valid

DHGate.com

Customer service issue
Reported by GetHuman-glenaire
Feb 7th, 2019 - 4 mons ago
I have an issue with DHGate.com too
Not resolved
Seen by 1 customer so far
Similar issue to 5285 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-glenaire started working on this issue
Feb 7th 1:07am