I ordered many items from your website and hoping to get it by Christmas for my family...

GetHuman1692734's customer service issue with DHGate.com from December 2018

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GetHuman1692734's next move: try the DHGate.com help center again.
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The issue in GetHuman1692734's own words
I ordered many items from your website and hoping to get it by Christmas for my family gifts and you have already took money from my bank but tell the seller not to send the product what is going on? Either send me my product or give me my money back to my bank... I tried contacting customer service from the app but cannot get a hold of anyone.. Please check on all my products might bang have already released the money to DHgate and it’s already posted with my bank... I am very unhappy with this site. Please fixed all my order so the seller can send me stuffs. They say DHgate put a hold on it but DHgate already took money from my bank because I call my bank and they say DHgate already got paid ...
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DHGate.com

Customer service issue
Reported by GetHuman1692734
Dec 5th, 2018 - 2 mons ago
I have an issue with DHGate.com too
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