I found an idem I wanted to purchase*On DHGate it should the picture of the idem I plac...

GetHuman1645988's customer service issue with DHGate.com from November 2018

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The issue in GetHuman1645988's own words
I found an idem I wanted to purchase*On DHGate it should the picture of the idem I placed an order and the pictures of the idem is different I immediately tried to cancel my order but live chat was not working I tried over and over I sent the seller a message who is refusing to refund on an idea that is not what I wanted I was misled with the pictures of the idem this is idem the seller is trying to send me in not a real Nike retro * gold toe product
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DHGate.com

Customer service issue
Reported by GetHuman1645988
Nov 28th, 2018 - 9 mons ago
I have an issue with DHGate.com too
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Seen by 2 customers so far
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Timeline
GetHuman1645988 started working on this issue
Nov 28th, 2018 4:34pm