DHGATE sent my product to the incorrect address. I double checked the address I put on...

GetHuman-abella's customer service issue with DHGate.com from November 2018

2 views
 | 
3515 similar
 | 
0 following
Help with my DHGate.com issue
First: share to improve GetHuman-abella's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-abella's next move: go to the DHGate.com help center.
DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-abella will want to follow the link below to head to their help center. We will check on GetHuman-abella later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-abella may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-abella's own words
DHGATE sent my product to the incorrect address. I double checked the address I put on file to where it’s going and my address is correct. This is terrible as it is expensive and a Christmas present. I want you to please send me the item to my address as soon as possible at my address on file : **** Twin Farms pl Tampa FL ******If you need to get a hold of me please call me at(***) ***-**** *Thank you
GetHuman-abella did not yet indicate what DHGate.com should do to make this right.
I have an issue with DHGate.com too
How GetHuman-abella fixed the problem
We are waiting for GetHuman-abella to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DHGate.com's attention and get better help faster. Tap below to get started.
Having DHGate.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DHGate.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-abella fixes it.
This email address isn't valid

DHGate.com

Customer service issue
Reported by GetHuman-abella
Nov 24th, 2018 - 3 mons ago
I have an issue with DHGate.com too
Not resolved
Seen by 2 customers so far
Similar issue to 3515 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-abella started working on this issue
Nov 24th, 2018 9:53pm