I ordered some shoes today , and I would like to cancel that order and get a refund

GetHuman-janayal's customer service issue with DHGate.com from October 2018

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The issue in GetHuman-janayal's own words
The problem: I ordered some shoes today , and I would like to cancel that order and get a refund
GetHuman-janayal did not yet indicate what DHGate.com should do to make this right.
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DHGate.com

Customer service issue
Reported by GetHuman-janayal
Oct 12th, 2018 - 2 mons ago
I have an issue with DHGate.com too
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Seen by 4 customers so far
Similar issue to 2732 others
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Timeline
GetHuman-janayal started working on this issue
Oct 12th 12:57am