I purchased the dragon ball z oragne and blue addidas for my husband for our wedding an...

GetHuman1176322's customer service issue with DHGate.com from September 2018

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The issue in GetHuman1176322's own words
I purchased the dragon ball z oragne and blue addidas for my husband for our wedding anniversary Sept ** and verified with my bank that the $**.** was in fact taken out of my account . I then get an email to verify payment which submitted a transaction ID * verifying the transaction and sent a snapshot of my bank statment. It is Sept ** and I still have not heard anything back as of the confirmation. I would either like my merchandise to be shipped as I have already purchased it or I would like a full refund and I can take my business elsewhere. **A very frustrated and unhappy customer
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DHGate.com

Customer service issue
Reported by GetHuman1176322
Sep 21st, 2018 - 6 mons ago
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GetHuman1176322 started working on this issue
Sep 21st, 2018 3:53pm