I paid and the company ran off with the money

GetHuman-markarog's customer service issue with DHGate.com from September 2018

3 views | 2207 similar | 0 following
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DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-markarog will need to dig through the advice provided by DHGate.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-markarog can let us know if they help or not.
The issue in GetHuman-markarog's own words
I was trying to buy them I paid for them they were never sent to me wrong tracking info companies close ... The *st of August **** I order to watches and then later that evening I ordered an additional * watch I got the wrong tracking orders when I tried to contact the company they had a sign up that said their site no longer existed
so like I said you don't realize that all you have to do is try to contact the company yourself and you'll see what happens when you pull your page up the company's name is Tianshi***
I just want a refund you can put it back on my card or give me an online credit in that same amount and I'll try another seller
I belong to Amazon eBay wish.com several other online stores I spent over a hundred a month every month on online items I was trying to spread some to business with you guys but one of your sales stores was fraudulent and being crooked.
try to contact the selling store that I've purchased the watches from when you try to contact them a sign pops up that says the store no longer exist I also opened up the mediation process none of which is seeming to help me I'm just I was ** or ** dollars
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DHGate.com

* watches
Customer service issue
Reported by GetHuman-markarog
Sep 14th, 2018 - 3 years ago
Fixed
Seen by 3 customers so far
Similar issue to 2207 others
0 customers following this
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Timeline

GetHuman-markarog started working on this issue
Sep 14th, 2018 8:28pm
GetHuman-markarog indicated the issue is not fixed yet.
Sep 14th, 2018 8:33pm

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