Im not sure how to upload pics. But when i purchased this hair it was beautiful. I got...

GetHuman-rayneboh's customer service issue with from August 2018

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The issue in GetHuman-rayneboh's own words
Im not sure how to upload pics. But when i purchased this hair it was beautiful. I got ut dyed and installed on a tuesday. Last tuesday. I go swimming two days straight and the hair is literally tangled in my hair. I can't comb or brush it. I have no choice but to cut out my sewin i had in for less than a week. Today is monday. It was tangled up by sat night!! Sunday i deep conditioned after washing it... Thats it. I wake up and couldn't even take my two braids down cuhs it was a tangled mesd
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Customer service issue
Reported by GetHuman-rayneboh
Aug 28th, 2018 - 4 mons ago
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GetHuman-rayneboh started working on this issue
Aug 28th 4:09am