I had place an order at DHgate and pay it.. my order was pending payment verification s...

GetHuman-karinnal's customer service issue with DHGate.com from August 2018

Help with my DHGate.com issue
The issue in GetHuman-karinnal's own words
I had place an order at DHgate and pay it.. my order was pending payment verification so I contact the seller to find more information from them on why I don’t have no track number.. they told me my order need to be verified and send a copy of the card front and back... I feel so uncomfortable doing that so I covered half the number and ccv only left the last * digit and my expiration date and send this process to *****@***.com, I contact the seller telling them I did this and told me wait for a confirmation and it will be shipped. ITS BEEN ** hours and still got no confirmation... I NEED HELP if I don’t get no confirmation I will be notifying my bank and reporting this website a scam and a fraud
I felt scammed and still feel scammed
Refunding my money... I don’t want a confirmation no mom
First time
Contact seller but no reply and also try to talk live chat Dhgate
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DHGate.com

Hair products
Customer service issue
Reported by GetHuman-karinnal
Aug 25th, 2018 - 3 mons ago
I have an issue with DHGate.com too
Fixed
Seen by 13 customers so far
Similar issue to 1850 others
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Timeline
GetHuman-karinnal started working on this issue
Aug 25th 3:55pm
GetHuman-karinnal indicated the issue is not fixed yet.
Aug 25th 10:36pm
GetHuman-karinnal indicated the issue is not fixed yet.
Aug 25th 10:37pm
GetHuman-karinnal indicated the issue is not fixed yet.
Aug 25th 10:38pm
GetHuman-karinnal indicated the issue is not fixed yet.
Aug 25th 10:40pm
GetHuman-karinnal indicated the issue is not fixed yet.
Aug 25th 11:18pm
GetHuman-karinnal indicated the issue is not fixed yet.
Aug 25th 11:24pm