Good morning i order a pair of jordans. And the amount was taken out of my acct.. i rec...
GetHuman-nyttgirl's customer service issue with DHGate.com from August 2018
Help with my DHGate.com issue
GetHuman-nyttgirl's next move: find and follow the right step-by-step guide.
DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nyttgirl will need to dig through the advice provided by DHGate.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-nyttgirl can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if DHGate.com has better answers for you: DHGate.com Help Center
The issue in GetHuman-nyttgirl's own words
Get a refund ... Good morning i order a pair of jordans. And the amount was taken out of my acct.. i received this message. *hi friend,*have a nice day.*this is seller of yan** from dhgate .*we see that you order a pair of jordan ** retro gree and White shoes size us** in our store but we are sorry size us ** was just out of stock now .it has other size in stock except us ** and us ** . the factory will make them again but it will take a bit long time to comes out . we have the rest colors in stock . so please advise if you want to change thsi color to ohters or you want to wait please advise it soon thanks**by the way you can see jordan ** retro shoes in here : http:**x.yupoo.com*photos*fj**duxw*collections*********I click on the link and still showing the same sneakers to order again... is there a way to get a refund or are they sending my sneakers.
I can't get to a live rep to solve this issue.
To get a refund. I never received my package...
I have an issue with DHGate.com too
How GetHuman-nyttgirl fixed the problem
We are waiting for GetHuman-nyttgirl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.