I ordered a jersey from the seller fine*fine*jersey at the beginning of July for a birt...

GetHuman-emealey's customer service issue with DHGate.com from August 2018

4 views
 | 
1543 similar
 | 
0 following
Help with my DHGate.com issue
First: share to improve GetHuman-emealey's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-emealey's next move: find and follow the right step-by-step guide.
DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-emealey will need to dig through the advice provided by DHGate.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-emealey can let us know if they help or not.
Before contacting them, items GetHuman-emealey may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-emealey's own words
I ordered a jersey from the seller fine*fine*jersey at the beginning of July for a birthday present for a friend. There birthday was on August *th. I ordered it a month ahead because I know it would take time to come. It has now past over a month and is still not here. I tried contacting the seller and they do not respond to messages. I ordered from DHgate many times and the process of receiving my jersey takes about *-* weeks. But not over a month.
GetHuman-emealey did not yet indicate what DHGate.com should do to make this right.
I have an issue with DHGate.com too
How GetHuman-emealey fixed the problem
We are waiting for GetHuman-emealey to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DHGate.com's attention and get better help faster. Tap below to get started.
Having DHGate.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-emealey fixes it.
This email address isn't valid

DHGate.com

Customer service issue
Reported by GetHuman-emealey
Aug 9th, 2018 - a yr ago
I have an issue with DHGate.com too
Not resolved
Seen by 4 customers so far
Similar issue to 1543 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-emealey started working on this issue
Aug 9th, 2018 9:07pm