I just placed an order for shoes, but ordered the wrong size and would like to change i...

GetHuman-kerrimee's customer service issue with DHGate.com from August 2018

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Help with my DHGate.com issue
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DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kerrimee will need to dig through the advice provided by DHGate.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kerrimee can let us know if they help or not.
The issue in GetHuman-kerrimee's own words
I just placed an order for shoes, but ordered the wrong size and would like to change it before they are shipped.
GetHuman-kerrimee did not yet indicate what DHGate.com should do to make this right.
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DHGate.com

Customer service issue
Reported by GetHuman-kerrimee
Aug 3rd, 2018 - a yr ago
I have an issue with DHGate.com too
Fixed
Seen by 6 customers so far
Similar issue to 1471 others
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Timeline
GetHuman-kerrimee started working on this issue
Aug 3rd, 2018 10:30pm
GetHuman-kerrimee indicated the issue is not fixed yet.
Aug 7th, 2018 12:47am
GetHuman-kerrimee indicated the issue is not fixed yet.
Aug 7th, 2018 12:47am
GetHuman-kerrimee indicated the issue is not fixed yet.
Aug 7th, 2018 12:47am
GetHuman-kerrimee indicated the issue is not fixed yet.
Aug 7th, 2018 12:48am