My package came damaged and is no good. I would like it replaced. It a *’ x *’ Robert L...

GetHuman910584's customer service issue with DHGate.com from July 2018

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The issue in GetHuman910584's own words
Have it replaced. Payed good money and expect to get what I payed for. Or an expensive wad of paper. ... My package came damaged and is no good. I would like it replaced. It a *’ x *’ Robert Longo- Men in Cities poster. Had a custom frame built for it but poster has permanent wrinkles due to shipping. Cardboard packaging tube was bust all the way through exposing the poster when I received it.
Replacement.
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DHGate.com

Poster art
Customer service issue
Reported by GetHuman910584
Jul 24th, 2018 - 10 mons ago
I have an issue with DHGate.com too
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Seen by 9 customers so far
Similar issue to 1298 others
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Timeline
GetHuman910584 started working on this issue
Jul 24th, 2018 12:58am
GetHuman910584 indicated the issue is not fixed yet.
Jul 24th, 2018 2:10am
GetHuman910584 indicated the issue is not fixed yet.
Jul 24th, 2018 2:13am
GetHuman910584 indicated the issue is not fixed yet.
Jul 24th, 2018 2:13am
GetHuman910584 indicated the issue is not fixed yet.
Jul 25th, 2018 9:22pm
GetHuman910584 indicated the issue is not fixed yet.
Jul 26th, 2018 12:26am