Hi *This is my third time writing. I have not received any responses. I order hair yes...

GetHuman-artlessa's customer service issue with DHGate.com from July 2018

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Help with my DHGate.com issue
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DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-artlessa will need to dig through the advice provided by DHGate.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-artlessa can let us know if they help or not.
The issue in GetHuman-artlessa's own words
Order hair. I need my product sooner than a month. I was hoping to get it within a week or two. ... Hi *This is my third time writing. I have not received any responses. I order hair yesterday and I need to know how soon will I get my product? While ordering the hair, it did not give me an option to get it shipped fast. I thought because it says you ship within two business days that I would get it soon, but now that I ordered it, it's saying after August **** ands its July *, ****. That is almost one month, too long. Could you help me please to find out how soon I will get my package.*My order number is *********
I'm not getting any responses. I've sent many emails, no response. I use two email addresses: *****@***.com or *A*****@***.com
I would like to get some communication back to find out what they can do to fix the problem
I'm a new customer
Not yet.
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DHGate.com

*b *c human hair Brazilian ** inches bulk Afro kinky curly hair extensions
Customer service issue
Reported by GetHuman-artlessa
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 8 customers so far
Similar issue to 1114 others
0 customers following this
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Timeline

GetHuman-artlessa started working on this issue
Jul 9th, 2018 4:18pm
GetHuman-artlessa indicated the issue is not fixed yet.
Jul 9th, 2018 5:38pm
GetHuman-artlessa indicated the issue is not fixed yet.
Jul 9th, 2018 5:39pm
GetHuman-artlessa indicated the issue is not fixed yet.
Jul 9th, 2018 5:43pm
GetHuman-artlessa indicated the issue is not fixed yet.
Jul 10th, 2018 5:24pm
GetHuman-artlessa indicated the issue is not fixed yet.
Jul 12th, 2018 6:59pm
GetHuman-artlessa indicated the issue is not fixed yet.
Jul 12th, 2018 9:19pm
GetHuman-artlessa indicated the issue is not fixed yet.
Jul 12th, 2018 9:19pm

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