I never received my products. Can you please tell me the reason why it's very unprofessional

GetHuman820102's customer service issue with DHGate.com from June 2018

Help with my DHGate.com issue
The problem I ran into: I never received my products. Can you please tell me the reason why it's very unprofessional
I trust that DHGate.com will make this right and come up with a resolution that is fair.
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I have not received my order from you guys yet can you tell me what's going on please a...Can you please check this order ********* and this is my email address that they're telling me i...
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DHGate.com

Customer service issue
Reported by GetHuman820102
Jun 25th, 2018 - 2 mons ago
I have an issue with DHGate.com too
Fixed
Seen by 4 customers so far
Similar issue to 946 others
0 customers following this
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Timeline
GetHuman820102 started working on this issue
Jun 25th 9:43pm
GetHuman820102 indicated the issue is not fixed yet.
Jun 25th 11:49pm
GetHuman820102 indicated the issue is not fixed yet.
Jun 26th 3:03am