I ordered the dress over a month ago I still have not received my address it is very im...

GetHuman816411's customer service issue with DHGate.com from June 2018

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The issue and preferred resolution, in GetHuman816411's own words:
I ordered the dress over a month ago I still have not received my address it is very important that I get my dress it is a wedding dress I need to know how to address the situation I do not want a refund I just want my dress taken out of my account
I trust that DHGate.com will make this right and come up with a resolution that is fair.
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DHGate.com

Customer service issue
Reported by GetHuman816411
Jun 24th, 2018 - 2 mons ago
I have an issue with DHGate.com too
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Seen by 4 customers so far
Similar issue to 933 others
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Timeline
GetHuman816411 started working on this issue
Jun 24th 9:07pm