Purchase a phone Order ID**********

GetHuman761917's customer service issue with DHGate.com from June 2018

Help with my DHGate.com issue
Trying to purchase a phone from lender Creatlive ... I placed an order for a phone and never received confirmation email or anything and the money was taken out of my accounts but there apears to be no existing order
They took the money for it out of my account but haven't provided me with a tracking or confirmation number on my account it doesn't show the order even exists
Sending me the product i ordered and providing me with the tracking number
I am a new customer but i expected excellent efficient customer service
I have tried to communicate Werth someone but no reply
Help with my DHGate.com issue
How GetHuman761917 fixed the problem:
Dhgate replied to my email and answered my questions thus resolvingmy issue.
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DHGate.com

Galaxy note *
Customer service issue
Reported by GetHuman761917
Jun 8th, 2018 - 2 mons ago
I have an issue with DHGate.com too
Fixed
GetHuman761917 shared how to fix
Seen by 12 customers so far
Similar issue to 616 others
0 customers following this
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Timeline
GetHuman761917 started working on this issue
Jun 8th 1:15am
GetHuman761917 indicated the issue is not fixed yet.
Jun 8th 2:31am
GetHuman761917 indicated the issue is not fixed yet.
Jun 8th 2:37am
GetHuman761917 indicated the issue is not fixed yet.
Jun 8th 3:25am
GetHuman761917 indicated the issue is not fixed yet.
Jun 8th 3:26am
GetHuman761917 confirmed the issue is fixed. Hooray!
Jun 9th 2:16am