Unable to login into the website keeps routing back saying my p***word isn’t working or...

GetHuman761310's customer service issue with DHGate.com from June 2018

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Help with my DHGate.com issue
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GetHuman761310's next move: go to the DHGate.com help center.
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The issue and preferred resolution, in GetHuman761310's own words:
Unable to login into the website keeps routing back saying my p***word isn’t working or email isn’t working so I can’t tack my package or who is sending it or what’s the delivery date so here is my order* ********* ****pping date ******** tracking * LY*********CN ****p method ePacket which I don’t know that carrier please help Evelyn Rivera ********
I trust that DHGate.com will make this right and come up with a resolution that is fair.
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DHGate.com

Customer service issue
Reported by GetHuman761310
Jun 7th, 2018 - 2 mons ago
I have an issue with DHGate.com too
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Seen by 3 customers so far
Similar issue to 84 others
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Timeline
GetHuman761310 started working on this issue
Jun 7th 9:41pm