I had placed an order in April for *** bee pins. I had recieve a package on May *th wit...

GetHuman-emmadur's customer service issue with DHGate.com from June 2018

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The issue in GetHuman-emmadur's own words
I had placed an order in April for *** bee pins. I had recieve a package on May *th with only *** bee pins. We were in contact with a representative of this company, who apologized and said they were going to ship out the remanding ** pins. We were given a tracking number, that will not specifically tell us where the item is. It has now been * months waiting for ** bee pins we DID NOT recieve the first time, and that were paid first. These were for a memorial that is in ** hours. The items have ** hours to come in. We were told on May *th, the items were to be shipped out in *-* business days, and they are not here and untrackable.
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Customer service issue
Reported by GetHuman-emmadur
Jun 6th, 2018 - a yr ago
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GetHuman-emmadur started working on this issue
Jun 6th, 2018 7:28pm